Service Policy: JSM Software Solutions
Last Updated: 29-12-2023
Welcome to JSM Software Solutions. This Service Policy outlines the terms and conditions related to our services, including refund policies and service availability. By engaging with our services, you agree to comply with the terms set forth below.
1. No Refund Policy:
a. JSM Software Solutions operates on a no-refund policy. Once a subscription fee has been paid, it is non-refundable.
b. Users are encouraged to take advantage of trial versions and demonstrations to assess the suitability of our software before committing to a subscription.
2. Online Service Only:
a. JSM Software Solutions exclusively provides online services. Our software is accessible through a web-based platform, and we do not offer offline versions.
b. Users are responsible for ensuring a stable and reliable internet connection for optimal use of our software.
3. Service Availability:
a. Our online services are available during standard business hours, Monday through Saturday, On India Standard Time 11:00 a.m. to 7:00 p.m. & Sunday Closed. We reserve the right to modify business hours with prior notice.
b. Emergency support outside of regular business hours may be available at our discretion and may be subject to additional fees.
4. Technical Support:
a. Technical support is available during business hours through our designated support channels.
b. Users experiencing technical issues are encouraged to contact our support team at jsmsoftware999@gmail.com for assistance.
5. Scheduled Maintenance:
a. To ensure the continued reliability and security of our services, we may conduct scheduled maintenance activities. Advance notice of such activities will be provided whenever possible.
b. Users are advised to plan their usage around scheduled maintenance to minimize disruptions.
6. User Responsibilities:
a. Users are responsible for providing accurate information during registration and subscription processes.
b. It is the user’s responsibility to maintain a secure and confidential account password.
7. Updates and Notifications:
a. Users will be notified of any significant updates, changes, or modifications to our services.
b. It is the user’s responsibility to stay informed about service-related communications.
8. Governing Law:
This Service Policy is governed by and construed by the laws of the Information Technology Act, 2000 (IT Act) and the Indian Contract Act, 1872.
9. Contact Information:
For questions or concerns regarding this Service Policy, please contact our support team at jsmsoftware999@gmail.com.
Thank you for choosing JSM Software Solutions. We appreciate your understanding of our service policies and are dedicated to providing you with a reliable and efficient online accounting software experience.
Sincerely,
Jsm Software Solution
610, Golden Point, Ring-Road,
Surat-395002
Co. +91 9979528109, 0261-4890581